Delivery Information

We support international shipping and use major, trusted international carriers to ensure your package reaches its destination quickly and safely. We also offer free flat-rate shipping to most destinations for all eligible products.

Order Success

Once your order is successfully placed, you will receive a confirmation email from us. If you have any requirements for your order, please let us know as soon as possible before your item enters the processing stage.

Processing

Note: If the order contains multiple items, the processing time will be based on the item that takes the longest to process. In order to get the items to you as quickly as possible, your order may be shipped in batches. You will only receive a shipping confirmation email when the last item is shipped. However, you can view the tracking information of each item on the order tracking page.

We will strictly control the quality of your items and ensure that they are properly packaged before preparing them for shipment. We are happy to announce that most orders can now be shipped within 24 hours. Please note that small orders may still take 3-5 business days, depending on stock availability.

Please note that processing time is not included in shipping time. The total time required to receive your order is processing time + shipping time. If you have any issues with your order, you can submit a ticket to our customer service center for further assistance. Our dedicated customer service team will contact you within 24 hours.

Shipping

We work with major international shipping companies to provide different methods.

You can select your preferred shipping method on the order information page during the checkout process.

Note: During public holidays, manufacturers and couriers will limit operations, so shipping times may be affected. Although this is unfortunately beyond our control, we will do our best to improve this issue.

Post

Note: For tracking numbers, it may take a few days to be valid on the tracking website. If the information is not available, please try again later. Rest assured that the estimated shipping time is valid regardless of how the tracking website is updated.

We strongly recommend that customers purchase tracking numbers and shipping insurance at checkout for peace of mind while waiting for your package.

Shipping Costs

All items are eligible for free standard shipping when you order $45 or more.

If you do not qualify for free shipping, you will be required to pay a standard shipping fee of $6.99.

Unexpected Delays:

In rare cases, such as holidays and special promotions, there may be delays in processing. Your business is important to us, so please feel free to contact us if your order is unexpectedly delayed.

Taxes

Please note that all packages are shipped from different warehouses. Our items are duty-free, so import taxes may be incurred, depending on the customs and shipping methods of your country. You can consult your local customs office for more information.

If there are any problems during shipping or after receiving the item, please feel free to contact us and our customer service representatives will provide you with a satisfactory solution.